Apple has recently made some changes in their IOS and Mac OS software for iPhones, iPads and Macs respectively which affects how our member login system works. Some Safari users might be affected. If you have any issues logging in, please do the following: go to Settings on the iPhone/iPad and on the Safari setting, disable the default setting that says "Prevent Cross-Site Tracking". On the Mac, go to Safari Preferences then select privacy and UNCHECK the option to prevent cross-site tracking. Google Chrome users are unaffected, use as normal.
Coming Soon - not yet implemented. Improvmeents to the login system to included automated subscriptions will be initiated at some point in the future - beyond 2020.
All web app users are encouraged to periodically change their passwords by clicking the my profile option in the popup - login window. The my profile option also allows the user to change the login email at any time.
For quicker access to our web app, we recommend creating a home screen icon on your iPhone (instructions to follow). Allowing your operating system to save your credentials will also facilitated quicker access.
Occasionally, a web app user contacts us stating he/she is not able to access the web app. Where web app access privileges has not been expired/terminated, the problem typically lies with a highly restrictive work internet firewall. If you face access issues in the later case, you are adviced to change internet networks to resume use. Alternatively you are requested to contact your IT department where appropriate.